When beginning a remodeling or renovation project such as a deck upgrade, nothing is more important than hiring a good contractor. Follow these tips for choosing the right person for the job. These guideline are suggested by the Better Business Bureau.
Service & Support
We accept returns within 30 days of the purchase date. If a return is needed, please contact us for instructions and a return authorization number. We charge a 10% restocking fee for unused products, and a 25% restocking and reselling fee if the product has been used. Incomplete returns will not be accepted. All returns must be complete with all original accessories, parts, and packaging.
10-Year Limited Warranty - PlasTEAK, Inc. (“PlasTEAK’s”) warrants Deck Crown™ flexible PVC deck cap to be free from defects caused by manufacturing, materials and workmanship in manufacturing for a period of 10 years from the date of original purchase. This warranty only applies to the original purchaser and is non-transferable.
Please keep in mind that the shipping costs calculated on our online store are only QUOTES. We are constantly working to improve the shipping functionality on our web store. However, we offer a wide array of custom products with individualized styles and weight, and we offer very many large bulky items that must be shipped as freight. Some orders will contain products that ship from various locations.
ARE YOU LOCAL? BUY ONLINE, PICK UP IN STORE
Ship it or pick it up? It’s your choice! While all items shown online are available for shipment, many items may also be purchased online for pick-up at our facility in Copley, Ohio.
About
3489 Sawmill Road
Copley, Ohio 44321-1636
Phone: 330.668.2587
Toll Free: 800.320.1841
Fax: 330.666.0844

